The Silent Dissatisfaction: Why Customers Choose Not to Complain
It's widely accepted that most dissatisfied customers choose to remain silent and not express t…
It's widely accepted that most dissatisfied customers choose to remain silent and not express t…
Customers are on average disappointed by 25% of their purchases. In other words, one out of every f…
The Art of Handling Customer Complaints: Transforming Dissatisfaction into Loyalty. The customer ha…