From tech kits to pillow menus, hotels carry a massive inventory of items they don’t advertise. If you want to turn a standard stay into a luxury retreat, start asking for these 10 secret amenities.
1. The "Secret" Pillow Menu
Beyond the standard "firm or soft" options, high-end hotels often stock a specialized pillow library. This isn't just about feathers; it includes:- Buckwheat pillows for neck support.
- Body pillows for side sleepers.
- Scented options infused with lavender or eucalyptus to combat jet lag.
2. Professional Grade Tech Kits
Forget to pack your MacBook charger or international adapter? Don't run to the nearest electronics store. Most "Gold" tier lounges keep a stash of loaner tech, including:- Universal power converters.
- HDMI cables for streaming from your laptop to the room TV.
- High-speed portable power banks.
3. In-Room Wellness Equipment
If you don't feel like hitting the public gym, ask for a Wellness Kit. Many modern hotels (like Westin or Kimpton) will deliver yoga mats, foam rollers, and even adjustable dumbbells directly to your door—often for free.
4. Complimentary Steaming Services
Wrinkled suit from the flight? Instead of battling an ancient hotel iron that might leave a mark, ask if the property offers a complimentary steam. While full dry cleaning costs a premium, many loyalty members get two or three items professionally steamed per stay at no charge.
5. Curated Bath Menus
- Standard soaps are fine, but "Gold" guests often request a bath sommelier experience. This includes:
- Custom-drawn baths with specific salts or oils.
- Exfoliating loofahs.
- Premium skincare samples from brands like Le Labo or Molton Brown.
6. The "Unpacked" Service
One of the most underutilized perks of elite status is the unpacking service. A staff member will neatly organize your clothes in the wardrobe and store your luggage, allowing you to transition from "traveler" to "guest" instantly.7. Complimentary Car Service (The "House Car")
Many luxury hotels keep a high-end vehicle (think Mercedes, BMW, or Rolls Royce) on standby. While they won't drive you to the airport for free, they often provide complimentary drop-offs within a 2-3 mile radius of the hotel. It beats calling a ride-share every time.8. Specific Room "Quiet Zones"
Frequent guests know that the best room isn't always the one with the view—it's the one at the end of the hallway. You can request a "Low Traffic" room away from elevators and ice machines to ensure a silent night’s sleep.9. Specialized Children’s Kits
Traveling with kids? Skip the heavy packing. You can request:- Bottle warmers and diaper pails.
- Child-proofed outlets and corner guards.
- Age-appropriate books and board games.
10. The Late-Departure "Hospitality Suite"
If your flight is at 8:00 PM but checkout is at 11:00 AM, don't sit in the lobby. Ask for access to a Hospitality Suite. It’s a private room where you can shower, change, and work for an hour or two before heading to the airport.
Pro Tip for Your Next Stay
The secret to getting these amenities isn't just having the right credit card; it’s asking nicely during check-in or calling the concierge a day before you arrive. Use the phrase: "I noticed this is a featured amenity for your frequent guests; is there any availability for me to utilize this during my stay?"