The Essential Guide to the Hotel Operations Manager Role
In the fast-paced world of hospitality, where a single bad review can ripple across the internet in…
Showing posts with the label ALL FEATURED
The heart of Greek Easter
Hellenic Hotels Team
At its core, Greek Easter is the most sacred time in the Greek Orthodox calendar. Unlike Western E…
Understanding Food Allergens
Hellenic Hotels Team
Food allergens are substances in foods that trigger an abnormal immune response in susceptible indi…
How to avoid staff shortage
Hellenic Hotels Team
Avoiding staff shortages involves proactive planning and strategies to ensure you have enough quali…
Standard Recipes: Essential Components of Culinary Success
Hellenic Hotels Team
Standard recipes are indispensable tools in professional kitchens, from high-end restaurants to bus…
Solving staff shortage in the hospitality industry
Hellenic Hotels Team
Solving staff shortages in the hospitality industry requires a multifaceted approach, addressing bo…
The Art of Being a Good Sommelier
Hellenic Hotels Team
A sommelier, or wine steward, is more than just a connoisseur of fine wines. This role demands a un…
Bill Marriott. 12 Rules for Success
Hellenic Hotels Team
Inspired by his father, Willard Marriott, who started his career from a small shop which latter bec…
Set-jetting. What is it?
Hellenic Hotels Team
There have always been movies and series filmed in destinations with a unique and particular beauty…
The Silent Dissatisfaction: Why Customers Choose Not to Complain
Hellenic Hotels Team
It's widely accepted that most dissatisfied customers choose to remain silent and not express t…
Recognize Signs of Customer Discontent: How to Prevent Customer Loss
Hellenic Hotels Team
Customers are on average disappointed by 25% of their purchases. In other words, one out of every f…
The Art of Handling Customer Complaints
Hellenic Hotels Team
The Art of Handling Customer Complaints: Transforming Dissatisfaction into Loyalty. The customer ha…
What is the technique "Feel, Felt, Found"
Hellenic Hotels Team
The "feel, felt, found" technique is a communication strategy that helps us to identify t…
How to Reduce Food Costs In Your Restaurant
Hellenic Hotels Team
According to the USDA, 30 to 40% of all food produced in the U.S. is wasted, which ends up costing …
What wedding planners look for in a hotel venue
Hellenic Hotels Team
Hotels are excellent locations for weddings, so brides often discuss different such venues with the…
Why hotels need to update their cybersecurity for the digital age
Hellenic Hotels Team
Cybersecurity is necessary for every business, no matter how big or small. However, the hospitality…